Business Skills
West Midlands Training & Consultancy offer the following Workshops:
- Business Communication
- Business English
- Chairing Skills
- Communicating Effectively at Work
- Effective Speed Reading
- Effective Administrative Officer
- Exceptional PA
- Event Organisation & Management
- Dress for Success
- Handling Difficult Customers & Complaints
- Minute Taking
- Report Writing
- Running Effective Meetings
- The Professional Receptionist
Additional Information
- Workshops can be customised to your specific needs
- It can be cost effective for larger numbers of people
- It cuts travel time by having the trainer come to you
- Training your staff together can create a synergy of learning and have a higher impact
Contact
Shane O'Callaghan at s.ocallaghan@wmcouncils.gov.uk
or
Carrie Rowberry on c.rowberry@wmcouncils.gov.uk to discuss how we might be able to meet your needs.

